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Are you a cafe, restaurant, food market, festival or event that wants to go zero waste?
Let’s get in touch and make it happen!

Customers dig it, the planet needs it, and you know you want to do it! So get started today and join the Reuse Revolution!

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Frequently Asked Questions

Does reuse use more water than single-use packaging?

No! Single-use packaging systems use up to 80% more water during their lifecycle than reusable packaging, due to heavy water use during production, recycling, and disposal.

What is the packaging made of?

All our packaging is made from lightweight, durable polypropylene (PP) #5. This is the best material to use in a reuse system at scale because the Global Warming Potential (GWP) of these lightweight, durable plastic items is lower than other materials like stainless steel.

  • This is because the material needs a small amount of energy to produce, resulting in a lower amount of reuses required to have a lower carbon footprint than disposables.
  • In addition, the lightweight nature of the material means it takes a low amount of energy to transport around our reuse system.  

Some other unique material facts about our packaging are:

  • Our coffee cups are made using an innovative manufacturing technique that uses an incredibly low amount of material, while still providing good thermal resistance (so your hand doesn't burn and no sleeve is required).
  • Our coffee cup lids are made using an innovative material made from waste cooking oil and vegetable oil collected from the food industry, plus plant-based oils sourced from non-food plants or trees (it's important that we don't use industrially produced food crops for packaging, as these crops should be used for food).
  • The only item in our range which is not polypropylene is the lids of our 'Plus range' food packaging, which are made from thermoplastic elastomer (TPE).
Where is your packaging manufactured?

Our food and beverage packaging range has been selected to best fit the needs in the market. This is where the items are manufactured:

  • Coffee cups - Belgium
  • Coffee cup lids - UK
  • Pint & half-pint cups - UK
  • Food packaging ('Plus' range) - the Netherlands
  • Food packaging ('Value' range) - Taiwan
  • Plates - USA
  • Pizza boxes - Germany

Please bare in mind that the packaging manufacturing location is only one variable of the carbon footprint of a reuse system. Other variables include:

  • Weight of the packaging
  • Material type
  • Efficiency of the washing system in place to clean the packaging
  • Transportation methods used to deliver and collect packaging in the reuse system
  • Lifespan of packaging
  • Unreturned packaging rate (especially if unreturned packaging is going into the waste stream instead of being used by customers for personal reuse purposes)

Please also bare in mind that the energy required to produce a reusable packaging item that will be used hundreds of times is far less than the energy required to manufacture and incinerate, dump or recycle all the single-use packaging items they replace.

Can I keep the packaging?

Reuser provides a reuse system that is not designed to be 'selling' food or drink containers. Instead, users consume their food or drink then return the Reuser cups, bowls, or boxes into our Reuser return points. This allows Reuser to collect, clean, and redistribute them for reuse! With that being said, if a user would like to keep the cup or food container, they can but a 'lost container' fee is charged to either the:

  • Consumer - if the individual borrowed the packaging via our web app in the 'open' takeaway system
  • Business - if the individual used the packaging at one of our 'closed' venues (like offices or event venues)
What happens if I lose the packaging?

We never want this to happen! But if a user loses the cup or food container, a 'lost container' fee is charged to either the:

  • Consumer - if the individual borrowed the packaging via our web app in the 'open' takeaway system
  • Business - if the individual used the packaging at one of our 'closed' venues (like offices or event venues)

Still have questions?

Then reach out to us via the link below, we're happy to help!